Resource Library

IDV Essentials: Customer Experience and Risk Management

Join Mitek, GDS Link and OWI for a free webinar and learn how to tackle the essentials for identity verification, including the importance of balancing customer experience and risk management.

Secure & Cost-Effective KYC & AML with Digital ID Verification

This PaymentEye webinar on Sept 6th, at 2:00 pm BST will feature industry expert Steve Pannifer of Consult Hyperion and will explore the latest EU regulations and the opportunity for digital ID verification in financial institutions looking to achieving secure & cost-effective KYC & AML compliance.

Case Study - Nocks Uses Mitek Mobile Verify® to Speed Up Customer On-Boarding by 98%

Read case study to find out how all-digital payments platform built upon the Gulden blockchain, Nocks, is streamlining customer onboarding and achieving compliance with Mobile Verify. See how digital identity verification service has enabled a 214% increase in new customers.

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Consumer finance firm onboards thousands of new customers with Mobile Verify

Read this case study to learn how a customer finance company quickly and securely onboarded more than 500,000 new customers that didn’t have rich credit histories with Mitek's ID verification software. Learn how they also reduced onboarding time, slashed their abandonment rate, and cut operational costs to boot.

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American Banker: Modernizing the Customer Onboarding Experience

American Banker Web Seminar

View this on-demand webinar, hosted by American Banker and co-sponsored by Mitek and OneSpan, to learn how to gain a competitive edge in modernizing the customer onboarding experience.

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On-Demand Webinar: From the High Street to Cryptocurrency

Digital ID Verification for On-boarding and Compliance

Join this webinar as John Devlin, Founder and Lead Analyst of P.A.ID Strategies, FinTech Futures and Mitek explore how digital identity verification can help bridge the gaps between compliance, security and user experience.

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On-Demand Webinar: Top 5 Trends in Digital Identity Verification

View this on-demand webinar to learn about the top 5 trends in digital identity verification that have an important stake in the identity world for financial institutions, from Celent, hosted by American Banker.

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Identity Verification Solutions for Digital Customer Acquisition

Because of the importance banks place on risk and compliance, Celent chose to specifically examine four vendors of identity verification solutions used for digital customer origination. Comparisons are based on vendor-supplied information provided in March 2018.

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The Cryptocurrency Identity Crisis: An Industry Scorecard for Digital ID Verification for KYC and AML

Download this P.A.ID Strategies research report to see how leading wallets and exchanges rank according to how compliant their onboarding process is with KYC/AML regulations, and how easy it is for users to sign up and get started.

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On-Demand Webinar: Building Trust in Digital Economies with Face Biometrics

Watch this on-demand webinar and learn about the technological advancements that have enabled face biometrics to have an important stake in the identity world.

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Mobile Deposit Restrictive Endorsement

With customers increasingly turning to mobile deposits as a primary means of depositing paper checks, they expect their financial provider to deliver an experience that is fast, error-free, and easy to use. At the same time, 6,100 financial institutions have to come to rely on Mitek.

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10 Essential Terms for Bitcoin Regulation

From Mitek’s partner, IdentityMind Global, this list of terms is intended as an introduction to the essential terms and concepts Bitcoin companies must understand to comply with regulation in the U.S. and abroad.

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On-Demand Webinar: Digital Identity Verification in Travel

Hosted by Tnooz, hear from this panel of experts including Mitek, on the travel industry's mobile digital transformation. Learn how digital identity verification builds trust between travel brands and their customers, how to meet customers' demands for instant and secure transaction and payment processes, and use cases to help your implementation roadmap.

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Identity Verification Key to New Digital Travel Services

The travel industry's digital transformation is increasingly about mobile as more and more travelers search, shop, and book their travel using their smartphone. Download this whitepaper and learn how digital identity verification bridges the trust gap between your business and online customers.

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Digitized Identity Verification - The Future of ID & KYC

Watch this webinar and learn how FIs from all over the world are facing increasingly strict regulations regarding the verification and authentication of their customers’ identity, and how they must satisfy their demands for speed and ease of use, to prevent them from going to the competition.

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2017 Digital Lending Fraud Report

The explosive adoption of the digital channel is changing the nature of lending. Consumers are coming to expect the kind of convenience and speed that a digital experience can deliver, and lenders are increasingly looking to oblige. Although many of the consumer benefits of digital lending are clear, certain complications related to fraud arise when lending goes digital. Read the 2017 Digital Lending Fraud Report from Javelin to learn more.

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On-Demand Webinar: 2017 Digital Lending Fraud Report

While many of the benefits to consumers of digital lending are clear, there are some complications related to the rising of faceless-fraud when lending goes digital. Watch this on-demand webinar and hear the results from the 2017 Digital Lending Fraud Report authored by Al Pascual, Senior Vice President and Research Director at Javelin Strategy & Research.

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Lending Times Digital Lending Survey Results

Get inspiration from Lending Times Digital Lending Survey and use this infographic to get actionable insights from industry leaders on the digitalization of their lending processes.

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Q&A: Digitized Identity Verification - The Future of ID & KYC

Get Answers from Mitek and GENPACT Experts

Use this Q&A as a handy guide to assess and satisfy consumers’ demands for speed and ease of use and to gain a competitive edge, remain compliant, and offer a frictionless and user experience.

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Insights to the Mobile Deposit Customer Experience

Infographic

This infographic reveals key trends in mobile deposit adoption, helps demystify millennials' habits regarding checks and provides actionable insights on cost-effective ways to improve the customer experience.

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On-Demand Webinar: 2017 Mobile Deposit Benchmark Report

The second annual Mobile Deposit Benchmark Report revealed a rapid acceleration in consumer adoption over the past 12 months due to significantly improved user experiences, but that there are still areas for improvement if FIs wish to fully leverage the pot

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Mobile Verify® with NFC - Technical Data Sheet

Mobile Verify® with NFC combines the best-in-class mobile capture experience, patented ID document authentication algorithms, and advanced NFC technology. Mitek’s enhanced identity verification solution instantly validates the authenticity of the data encrypted in the chip embedded in the electronic ID and authenticates the document itself against any alteration.

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2017 Mobile Deposit Benchmark Report: Consumer Behavioral and Attitudinal Research

A great mobile deposit user experience is integral to a bank’s digital transformation strategy and one of the most powerful tools available for helping drive more customers to do their banking through lower-cost mobile banking channel. The second annual Mobile Deposit Benchmark Report, authored by Futurion founder and banking expert Jim Van Dyke, is an essential playbook for achieving just that.

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Mobile Verify® for Lending

Mobile Verify® for Lending combines mobile capture, identity verification, and bank account validation in a 5-step desktop-to-mobile loan application process.

Discover How It works

Aite WP - Digital Identity Verification: Convenient and Compliant

This white paper will explore the many benefits financial services companies can derive from digital identity verification and using document authentication for fraud reduction, regulatory compliance, an exceptional customer experience, and improved operational efficiency.

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On-Demand Webinar: Machine Learning Demystified

Join our 30-minute discussion featuring experts from Mitek and learn about the latest advancements in computer vision and AI. During this session, we’ll explore the application of these technologies to design innovative automated ID document verification and facial recognition solutions.

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On-Demand Webinar - The Compliance/Usability Conundrum for Digital Onboarding and Payments

View this on-demand webinar to learn how ID document verification helps international payments companies meet requirements with minimal disruption to the customer experience.

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Mitek MiSnap™ for ID Verification

Mitek MiSnap™ is the image capture SDK for all Mitek solutions. Built on patented machine learning and computer vision algorithms, MiSnap provides users with a technically-superior, user-friendly, and fast method for capturing high-quality images of documents.

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MiSnap™ for Mobile Deposit

Mitek MiSnap™, our advanced auto capture experience, makes check capture effortless. The consumer simply holds their mobile device over the check and MiSnap™ automatically captures a usable image. Easy image capture means first time users are successful generating more usage and better reviews of your app. For the bank, Mitek's MiSnap™ mean less images are flagged for review.

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Q&A - Secure and Delightful Digital Onboarding: The Role of ID Document Authentication

Use this Q&A with Aite Group’s Retail Banking Practice and Mitek to discover how FIs are employing identity document authentication to meet ever-stringent KYC requirements, generate operational efficiencies, reduce friction and provide a secure, fast, and delightful customer experience.

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Mobile Docs™ - Technical Data Sheet

Mobile Docs™ is a standalone native Software Development Kit (SDK) that enables users to capture high resolution generic or trailing documents such as identity documents, utility bills, phone bills, offer letters, contracts, receipts and other documents using their mobile device. Download this technical data sheet to learn more about the product.

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Mitek MiSnap™ - Technical Data Sheet

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On-Demand Webinar - Secure and Delightful Digital Onboarding: The Role of ID Document Authentication

Watch this on-demand webinar and listen to Aite Group and Mitek discuss how FIs are employing document authentication to effectively balance risk and the customer experience.

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Consult Hyperion Whitepaper: Know Your Compliance Costs

As the newest anti-money laundering legislation enters into force in the EU, global financial, payments and lenders should be ready to anticipate enhanced Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements in their respective jurisdictions.

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On-Demand Webinar - Mobile Identity Verification: Where UX Meets Compliance

Listen to this on-demand webinar to learn how mobile identity verification helps FIs navigate new payments regulations, acquire more customers, and reduce the risk of fraud.

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Q&A - Best Practices in Mobile UX Design: How to Integrate Mobile ID Verification

Use this Q&A as a practical guidance to follow industry best practices for user experience design when integrating mobile capture and identity verification technologies within your app or digital acquisition flow.

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On-Demand Webinar: "Best Practices in Mobile UX Design: How to Integrate Mobile ID Verification"

This webinar covered the following: • How to improve the onboarding experience • Best practices in integrating ID verification into your process • Hear about a sample workflow optimized for best conversion rates

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PYMNTS Whitepaper: The State of Anti-Money Laundering

This whitepaper from PYMNTS.com delves into the history, fight against and current regulatory landscape surrounding anti-money laundering (AML) efforts in the U.S. Find out how mobile ID document verification offers an elegant solution for complying with Know Your Customer (KYC) requirements and AML regulations.

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Mobile Fill® - Technical Data Sheet

Mobile Fill lets you take a photo of an ID document to pre-fill application forms. The solution is designed to increase the number of applications submitted with a mobile device by significantly reducing data entry requirements. Download this technical data sheet to learn more about the product.

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Mobile Verify® - Technical Data Sheet

Through patented science and advanced algorithms, Mobile Verify combines the best-in-class mobile image capture experience and leading ID document authentication technology. To learn more about the product, download this technical data sheet.

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Mitek streamlines Kabbage’s mobile loan applications with automated ID verification & data-fill

Download this case study and discover how Kabbage, a pioneer in online lending, is able to streamline their mobile loan application process with real-time 1-step identity verification powered by Mitek's ID authentication and automated data pre-fill.

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On-Demand Webinar - Looking Beyond KBA: Halting Fraud in the Digital Channel

Watch this on-demand webinar and learn the results from a new study by Javelin Strategy, where banking within the digital channels was once again proven to be on the rise, alongside a corresponding increase in fraud risk. Join this panel of experts as they discuss new ways of identity verification.

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On Demand: Breach-proofing Digital Account Opening

Financial institutions find themselves at a crossroads in how they ascertain identity in today’s digital world for account opening and onboarding.

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On-Demand Webinar: Understanding the Impact of Customer Experience to Mobile Deposit Adoption

Mitek commissioned Futurion to understand how top banks' CX impacts customer adoption and which specific areas deserve the greatest focus.

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On-Demand Webinar - Ousting KBA to Optimize Fraud Prevention in Digital Account Opening

Digital account opening is one of the main priorities for younger consumers looking to enroll with new services. Access this on-demand webinar and find out how financial institutions can turn this appetite for electronic enrollment to their favor and still be complaint with AML and KYC regulations.

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Misunderstood Millennials: Have Financial Institutions Got it Wrong?

This survey of 1,001 UK Millennials conducted by Osterman Research found that financial institutions have been focusing their marketing efforts on the wrong segment of this demographic: younger millennials.

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Looking Beyond KBA: Solving the Fraud vs. Customer Experience Challenge in Digital Account Opening

As financial consumers turn to online and mobile channels to manage their existing accounts and open new ones, digital account opening is thriving. However, that growth is also fueling a rise in new account fraud as fraudsters discover that the digital verification solutions currently in use both fall short of preventing fraud in the digital and mobile channel while at the same time creating a cumbersome user experience for good customers.

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How Millennial's Love of Mobile Shapes Commerce

Download the third edition of our annual Millennial Survey and find out how older Millennials make at least $10,000 more per year than the younger end of this demographic, value their mobile device camera more and want more mobile capture options in commerce than even their younger, mobile-obsessed counterparts.

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Mitek’s Science

Our AI & Machine Learning

Built on patented algorithms, Mitek’s technology platform - Core Flow™ engine, is a modular, cross – platform architecture which utilizes machine learning to classify, extract data, and authenticate documents including passports, ID cards, driver's licenses, and checks. We’ve been using artificial intelligence to develop algorithms for image recognition and analysis for more than 20 years.

The Mitek Story

Your Trusted Partner

Discover Mitek's Story: we're the global leader in mobile capture and identity verification. Our technology is proven, as it is currently integrated with the apps of over 6,100 global organizations and loved by more than 80 million consumers worldwide.

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Global Payments Processor Reduces ID Verification Time from Days to Minutes

Find out how a leading payments processor used Mitek to reduce their ID verification time from days to minutes while complying with Anti-Money Laundering (AML) regulations to fulfill Know Your Customer (KYC) requirements before allowing their most valuable users to make transactions.

On-Demand Webinar - Digital Account Opening: New Path to Profitability

Access this on-demand webinar and learn from the experts in digital transformation. Steve Craig from Mitek, Lisa Valentine from Banking Exchange and Brian Higgings from First Financial Bank discuss how financial institutions are embracing and optimizing the digital channel for a seamless and secure account opening process that allows them to get ahead of the competition and grow their top line.

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On Demand Webinar - Digital Account Opening: How to Increase Your Top Line

Watch this recorded webinar hosted by American Banker and co-sponsored by Mitek and Avoka to learn how to gain a competitive edge by shifting to the digital channels for account opening and how to optimize these channels for acquisition.

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ID Verification AML & KYC for Financial Institutions: UK Reference Guide

Do you want to comply with AML and KYC requirements, avoid hefty sanctions and keep a competitive edge in fast paced international markets? Download this practical reference guide and get access to industry best practice recommendations regarding the latest AML and KYC regulatory developments affecting banks and other financial services providers in the UK.

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2016 Mobile Deposit Benchmark Report

With customers now increasingly empowered in their use of paperless finance, they expect their financial provider to offer an optimal customer experience (CX). To illuminate specific opportunities for retail banking leaders, Futurion scored and ranked the customer experiences of 15 top multichannel depository financial institutions (FI's) for mobile deposit

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Mobile Verify

Digital Identity Verification

Mitek’s Mobile Verify™ is unique ID document verification solution that assures the ID presented in a mobile transaction is a genuine, unaltered, and government-issued ID. This offers consumers a quick and easy way to establish a trusted identity with an organization anytime, anywhere.

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Q&A - Transforming Your Branch with Mobile Capture and ID Verification

Use this document to help answer your questions about new options optimizing your in-branch experience with fast, secure, and convenient digital identity verification. Get practical guidance to integrate Mitek’s technology with your mobile banking app and to customize the user experience to match your brand guidelines.

On Demand Webinar: Transforming your Branch with Mobile Capture and ID Verification

During this webinar featuring Jim Marous of the Financial Brand, we will examine how the mobile capture functionality for data pre-fill and ID verification provides an enhanced customer experience, accurate data, and a better way to authenticate new customers on the spot.

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Infographic - Fighting identity fraud in the mobile channel helps banks save £3.3b

Estimated total costs of identity assurance processes in the UK exceed £3.3 billion per year: £1.65 billion inside organizations plus another £1.65 billion worth of consumers’ time. Digitalising the identity verification process not only helps banks deliver an outstanding customer experience across digital channels, but also enables them to easily meet their compliance requirements.

Digital Onboarding and RegTech Wowing Customers, Simplifying Compliance - UK Focus

With a focus on the British market, this free white paper outlines the main reasons for digitizing identity verification processes and grow your revenue in a streamlined and compliant way.

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New Whitepaper from CNP.com - Account Takeover & Creation Fraud: Genesis, Fallout and Solution

As veritable oceans of stolen usernames and passwords become available for sale and mobile develops into the preferred method of accessing the Internet, e-commerce businesses large and small are reporting increases in a new scourge. Account takeover and account creation fraud are on the rise.

Mitek Surpasses One Billion Mobile Check Deposits

“We estimate we have collectively saved consumers over 416 million hours in unnecessary trips to a branch or ATM. Moreover, we estimate that banks have saved over $2.5 billion in reduced processing costs. And, today with less than 5% of the total number of checks being deposited through a mobile device we are just getting started.”

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Mercator Report - Mobile Account Opening: Solving the Convenience-Risk Conundrum

Mercator Advisory Group expects the trickle of new account applications currently being submitted on mobile devices to become a flood.

CardNotPresent.com: Attacking Account Creation Fraud with Mobile ID Verification Recorded Webinar

On-Demand Webinar: Account takeover and account creation fraud are on the rise. They are particularly insidious because, after hijacking an account using a valid password fraudsters have access to what merchants believe is an authenticated payment method—making them very difficult to defend against.

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Mobile Multi Check Capture

Many Checks 1 Deposit

Mobile Multi Check Video Demo

Mobile Deposit and Practical Applications of Photo Safe Deposit™ Detection and Check Features

Mitek, working with Harland Clarke, has introduced new detection features that improve the integrity and security of check deposits through the mobile channel called Photo Safe Deposit. In this paper we explain just what the initiative is all about and how financial institutions, and their solution providers who integrate Mitek’s Mobile Deposit solution, can best leverage these features.

Mobile Fill

Advanced Data Pre-fill

A new way to lead customers through the sales funnel, instead of falling out of it: Reduce abandonment, improve data accuracy—and boost the number of accounts booked with a best in class user experience.

Aite Whitepaper: Mobile Capture and Identity Verification for More Acquisitions, More Securely

Read this newly released white paper from Aite to find out how mobile data capture and identity verification can help financial institutions with their new-account acquisition goals.

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Mobile Onboarding: Reducing Abandonment Using Mobile Prefill

Read this mobile onboarding white paper from Aite and find out how mobile-camera-enabled onboarding can convert mobile customers, impact user experience, increase conversions, and reduce costs.

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Approve Good Customers With Instant ID Verification

70 percent of likely checking account applicants would prefer to submit a digital application. It makes sense, as mobile account opening attempts are on the rise. Central to any application process is identity verification, but how can a consumer provide his or her driver’s license in a secure manner without being present?

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Recorded Webinar: Achieve Compliance and Increase Revenue from Mobile

Mobile activity has now surpassed desktop for onboarding and payments. To help your organization derive significant revenue from the popular channel, you must be able to achieve compliance and at the same time offer a superior mobile user experience.

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Achieve Compliance and Increase Revenue from Mobile

Commercial mRDC: Mobile Deposit is not just for consumers anymore

Join Celent for an engaging discussion of the market opportunity for commercial mRDC, why mobile capture will play a key role in bring it about, and key solution attributes that will be required. The webinar will feature recent Celent research as well as a demonstration of Dade Systems’ implementation of Mitek's Commercial Mobile Deposit Capture solution.

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Recorded Webinar: The Power of Picture for Customer Acquisition

During this webinar featuring Jim Marous of the Financial Brand, we’ll examine how photo functionality on a mobile device improves customer experience and data accuracy, as well as improving funnel metrics for mobile self-service.

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Property & Casualty (P&C) Insurance Leader Simplifies Mobile Quoting and Propels Sales with Mitek's Mobile Fill™

One of the nation’s largest P&C insurance groups, with annual premiums of more than $15 billion, wanted to make getting an auto insurance quote simple on a mobile device for its customers. However, tiny mobile device keyboards made it too cumbersome for users to enter the information needed to get a car insurance quote and the company realized they needed an easier data input mechanism.

#Millennials the next #MobileDisruptors

The word that sets Millennials apart from all other age cohorts is technology. It’s not that we all don’t live with new technologies but that this youngest adult cohort has never known anything but new technologies.

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Digital Banking Report - Digital Account Opening August 2015

Mitek has licensed the Digital Banking Report for it's customers. This report, liscensed from The Financial Brand, focuses on the digital account opening (DAO) experience for checking accounts, and the landscape of solutions and workflows that comprise the end-to-end account opening process.

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Effective Methods for Using Identity Document Verification to Increase Conversion

ID verification isn’t a new concept, it is one of the original fraud prevention techniques from back in the day when eCommerce was new; a customer would send in a copy of their credit card and driver’s license to prove their identity.

Download Whitepaper

Leveraging Identity Document Verification in the Mobile Channel

More and more consumers, as well as fraudsters, are browsing, buying and banking via their mobile devices.

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Seizing the Small Business RDC Opportunity

Financial institutions can use Celent's new white paper to understand the value of mobile deposit for business.

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Mobile Onboarding: Reducing Abandonment Using Mobile Prefill

Read this mobile onboarding white paper from Aite and find out how mobile-camera-enabled onboarding can convert mobile customers, impact user experience, increase conversions, and reduce costs.

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Data Sheet: Commercial Mobile Deposit Capture®

Mitek’s Commercial Mobile Deposit Capture® (Commercial MDC) gives financial institutions, accounts receivable departments and processors the ability capture and accept check deposits along with associated invoice/remittance documents via mobile devices.

Read the tech sheet

Mitek Mobile Fill® Case Study with U.S. Bank & The Minnesota Twins

Learn how U.S. Bank successfully implemented Mitek's Mobile Fill technology in tablets enabling employees to quickly and accurately onboard new Minnesota Twins Rewards MasterCard customers by capturing a photo of an ID document at Target Field.

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Mitek's 2015 Year in Review

Mitek has become a global leader in mobile capture and identity verification by expanding our global footprint, adding new customers, and launching a groundbreaking, new ID document authentication solutions all while achieving record revenue, making 2015 for our best year ever!

Defend Against Duplicate Deposits

Mitek is committed to innovating Mobile Deposit®, the mobile banking feature beloved by tens of millions of consumers.

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2014 Zogby Analytics - Millennial Study

A survey by Zobgy Analytics reveals why millennials’ love their mobile devices, specifically the camera, and how this will change commerce to a picture-based experience.

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RemoteDepositCapture.com: Demystifying Risk Associated with Mobile RDC

According to a recent RemoteDepositCapture.com survey, virtually all financial institutions (FIs) will offer mobile remote deposit capture (mobile RDC) within the next year.

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The smartphone is the millennials' bestie

A survey by Zobgy Analytics reveals why millennials love their mobile devices, specifically the camera, and how this will change commerce to a picture-based experience.

2013 Year in Review

Mobile device usage soars in a huge year for Mitek

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University Federal Credit Union Mobile Deposit® Case Study

With more than $1.5 billion in assets, University Federal Credit Union (UFCU) is Austin's largest locally-owned financial institution and serves over 150,000 members. They recognized that mobile banking applications provide the convenience that their customers demand. To learn more about their incredible success with Mobile Deposit, please download their case study.

Download Case Study

New Dominion Bank - Mobile Deposit Case Study

New Dominion recognized the opportunity to gain a first mover advantage when it launched Mobile Deposit® for its retail banking clients in early 2012, ahead of their local and regional competition.

Read the Case Study

Conestoga Bank Mobile Deposit Case Study

Conestoga Bank wanted to transform the way that their customers did business with them. In order to achieve this goal, Conestoga introduced several new mobile banking services to their consumer and small business customers, including Mobile Deposit® from Mitek Systems.

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Mobile Deposit: Why Now....And How

Remote check capture, once a niche service offered selectively to business customers, has transformed to be a mass-market service and integral capability in mobile banking solutions.

This report will help you navigate a successful Mobile RDC deployment.

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Projected Growth of Mobile Banking

By 2016, mobile banking will grow by 300%.

Mercantile Mobile Deposit Case Study

Mercantile Bank of Michigan was founded in 1997 as a community bank primarily serving small and medium-sized commercial customers. In recent years, the bank decided to expand its retail portfolio and associated core deposits. To support this goal, Mercantile Bank chose to leverage Mobile Deposit.

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Resource Library