Mary Ann Miller
Head of Fraud Strategy, Varo
Mary Ann Miller is the Fraud Strategy Leader at Varo, a mobile-only FDIC-insured banking app that is highly rated not only for no-fees checking and high-yield savings, but outstanding customer service as well. Miller, who in previous positions executed complex, large-scale fraud and risk management strategies
for enterprises all over the world, says customer experience is always at the heart of what she does. She recently sat down with us and talked about this obsession and why it’s so critical to business success today.
Watch Mary Ann's Identity Innovator video now: The customer experience is at the core of fraud strategy