Balance customer experience and risk with digital identity verification
Gain your customers’ trust, stop fraud, and lower abandonment rates while providing fast and seamless digital experiences and journeys.
Verify a user's identity in seconds, naturally and more easily at every touch point
Use identity verification as a growth engine to help you fight fraud, rapidly expand into new geographic markets, increase onboarding and safely reach deeper into existing markets to approve customers you might otherwise decline.
Lloyds Bank has lowered its identity verification processing time to under three minutes, offering a quick and convenient experience with a 97% positive feedback rate.
NatWest has increased online conversions by improving its customer experience with identity verification. At the same time, they have achieved a significant drop in fraudulent applications.
American Express now has a 90+% identity verification approval rate while strictly adhering to multinational biometric and data privacy laws and regulations.
Trust precedes transactions.
Developing and maintaining consumer trust requires creating humancentric experiences backed by a secure and simple solution
Identity verification is essential for every customer and every journey.
Ensure regulatory compliance at all times
Meet any risk profile on your KYC workflows with the identity services you need.
Stay ahead of fraudsters
Better detect attempted impersonation fraud across any customer touchpoint
Optimize user journeys
Maximize onboarding success rates with minimal friction
Strengthen trust and convenience using multiple layers of verification signals
Achieve a dynamic, risk-based approach to verifying digital identities by layering identity signals in real time. Customize the identity verification requirements of each journey to create the perfect balance between fraud prevention and the optimal customer experience. Identity verification exactly the way you need it.
Identity solutions for financial services
MAXIMIZE ONBOARDING SUCCESS
Mitek’s Verified Identity Platform (MiVIP)
Quickly deploy KYC and personalized identity verification solutions based on risk-based decisioning, triggers, and thresholds throughout every journey. Create tailored onboarding workflows in hours, lower operational costs, protect against fraud, and reduce customer onboarding friction by combining the power of native and external identity verification signals with powerful orchestration and configuration tools.
STRENGTHEN TRUST IN REAL-WORLD IDENTITIES
MiPass Biometric Authentication
Replace passwords and one-time passcodes with enterprise-grade biometric authentication that can be easily embedded into your existing platforms and customer experiences. With Mitek’s MiPass, you have the flexibility to decide how and where to apply face, voice, and liveness biometric authentication throughout your customer journey, ensuring the fastest and most seamless digital experience.
"Our smart digital tools put our customers in control and the journey helps our customers to successfully pass KYC where traditional name and address checks fail."
Head of Digital Customer Experience at Virgin Money
Driving innovation in identity.
Hear directly from IDV leaders.