Gartner® report: Buyer's Guide for Identity Verification
The Gartner Buyer’s Guide for Identity Verification: Critical insight for identity and risk management leaders
Establishing confidence in a user’s identity is critical to the success of every digital interaction with customers and workforces. As threats evolve and expectations rise, identity and access management leaders must act quickly to understand the nuances of identity verification delivery—or risk choosing a solution that fails to meet their needs. Download this report to make informed decisions and secure the right partner before gaps in your verification process create bigger risks.
Key insights from the report
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Organizations face confusing choices to verify user identity and often struggle to distinguish between data-centric and document-centric assurance levels.
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Gartner clients often find it hard to assess IDV effectiveness due to missing standards and metrics, complicating vendor comparisons.
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Vendors differ widely in how they handle, store, and justify use of personally identifiable information (PII).
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IDV integration is complex, time-consuming, and many solutions lack flexible configuration and accessibility.
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RFPs for IDV focus too narrowly on features and miss the core building blocks of effective verification, making vendor selection difficult.
Equip yourself with the knowledge to make informed decisions—download The Gartner Buyer’s Guide for Identity Verification today.
“A core aspect of many high-trust or regulated digital interactions is establishing a user's real-world identity to the required degree of confidence."
- Gartner®
Gartner® Buyer's Guide
for Identity Verification
Gartner, Buyer’s Guide for Identity Verification, 7 April 2025 - 25 min read
By Akif Khan, James Hoover, Nayara Sangiorgio
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