The number of self-service mobile applications for new accounts is quickly rising and branch transformation initiatives are demanding a newapproachto assisted service.User experience is key for customer acquisition and mobile onboarding offers financial institutionsa way to improve that experience while increasing data accuracy and reducing costs.
During this webinar featuring Jim Marous of the Financial Brand, we’ll examine how photo functionality on a mobile device improves customer experience and data accuracy, as well as improving funnel metrics for mobile self-service.
We will also explore how photo functionality boosts customer satisfaction with the in-branch experience and explain how you can leverage mobile to move beyond the branch and engage consumers at community events.
As a result of attending this webinar you will be able to:
- Boost mobile form completion rates and double accounts booked with the mobile self-service channel
- Improve the branch account opening experience for both consumers and employees
- Increase back office efficiency with better data for faster decisioning