Conestoga Bank wanted to transform the way that their customers did business with them and deliver services in any that a customer wanted to receive them, whether in-branch, online, or through a mobile device. In order to achieve this goal, Conestoga introduced several new mobile banking services to their consumer and small business customers, including Mobile Deposit® from Mitek Systems.
Conestoga understood that in order to be successful, they’d need to maximize adoption and usage of Mobile Deposit. To achieve this they believed the keys were: advanced KYC for risk management, aggressive marketing, and customer education. The results that Conestoga Bank experienced after implementing Mobile Deposit were phenomenal. One of the many success metrics shared in this case study is a 10 percent increase in new account openings. To learn more about Conestoga's incredible success with Mobile Deposit, please download their case study.