How Identity Verification Technologies Help Banks Solve Pended Queue Issues

March 9, 2016

With more than 50% of people in the U.S. using their mobile device to interact with their bank, it’s no surprise that many prefer to apply for new bank accounts the same way. 

The mobile revolution has allowed financial institutions to reach and acquire more prospective customers than ever before; however, financial institutions are losing 15-40% of them because they get trapped in their pended queue and are never converted to customers.

Financial institutions can solve their pended queue issues and improve customer acquisition rates by implementing mobile technologies, such as Mobile Fill™ and Mobile Verify™.

Watch the video below to learn how mobile technologies enable customers to cruise through the mobile application process without falling into the pended queue.