IDC SnapShot: Combat fraud and drive customer satisfaction with biometrics

IDC SnapShot CoverIn this IDC SnapShot sponsored by Mitek, we explore how identity and authentication are at the heart of digital life, whether for citizens or consumers. In the future, governments or certified providers may offer a single reusable digital identity that consumers can authenticate once for access to all their online products and services. As we move towards this streamlined experience, organizations around the globe are implementing biometric authentication systems, which are safer than those based on traditional credentials (such as passwords) and improve consumer experience and loyalty.

As of today, some 63% of organizations, from banks and insurance companies to eshops and gaming companies, already use biometric authentication to enable their customers to access their online services. The most widely used authentication factors are fingerprints and face scans.