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Omnichannel fraud: navigating the complexities of digital and in-person threats

In an era where over 61% of customer interactions occur online, fraudsters are shifting their focus to in-person interactions, exploiting less protected environments like retail stores and bank branches. This guide offers actionable strategies to extend digital security measures to real-world scenarios, ensuring your business remains resilient against evolving threats.

Key Insights You'll Gain:

  • Understanding emerging fraud tactics: Learn about the latest fraud capabilities, including the use of generative AI, and how fraudsters are targeting both digital and physical channels.
  • Empowering your frontline employees: Discover strategies to equip your retail and branch employees with digital-level protections to detect and prevent fraud.
  • A blueprint for omnichannel fraud defense: Get a comprehensive guide on implementing consistent and effective fraud defenses across all customer touchpoints.

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