Bridging digital identity generational gaps
The digital identity lifecycle and why it's so different for each generation of consumers
This eBook explores the variation in generational preferences for identity lifecycle methods. We discuss trends, vulnerabilities, and best practices across generations - - from Baby Boomers to Gen Alpha.
Focus on the preferences of different generations
With the expansion in digital activity, we’ve also seen an expansion in the number and variety of organizations needing to manage digital identities across the customer lifecycle. It’s also about specificity—getting granular enough to meet varied needs and preferences rather than trying to force-fit a single solution for all. You have to hit the right balance of ease/convenience and security/privacy for different generations of users. Increasingly, you also have to get it right for individuals within generations
The way to hit the right balance: Implement a connected, layered digital identity lifecycle solution that supports user choice. With this approach, you can dynamically invoke the right combination of protections based not only on segment or individual user characteristics, but also on the context and risk associated with historical and real-time user behaviors.
This ebook provides a survey of generational differences and fraud tactics to help you do that.
Generatons covered:
- Millennials & Bridge Millennials (1980 - 1995)
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Gen X (1965 - 1980)
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Gen Z (1995 - 2010)
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Baby Boomers (1945 - 1965)
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Gen Alpha (2010 - present)