2016 Mobile Deposit Benchmark Report

With customers now increasingly empowered in their use of paperless finance, they expect their financial provider to offer an optimal customer experience (CX), one that’s consistent across channels, has superior digital functionality, and boasts exceptional ease of use.

To illuminate specific opportunities for retail banking leaders, Futurion scored and ranked the customer experiences of 15 top multichannel depository financial institutions (FI's) for mobile deposit.

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