Slashing turnaround time, risk, and improving customer experience: A Q&A with Megan Behrens

Megan BehrensMegan Behrens, VP of Operations at HyreCar — a digital platform that helps car owners and dealers rent out their vehicles to ridesharing drivers — sees the identity verification process as a way to build trust in the Hyrecar community.

Here she joins Mitek’s Mike Sasaki, Head of Global Customer Success, to discuss user confidence and how the ID verification process can help to mitigate risk and improve customer experience in the broader sharing economy.


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