celent report image Digital customer acquisition and onboarding is becoming increasingly important to financial institutions in response to changing consumer preferences. Historically, digital onboarding presented a two-fold challenge; achieving adequate risk and compliance objectives while ensuring a low-friction customer experience (CX). This was particularly difficult for the mobile use case because of the small screen size and difficulty associated with manual data entry. Recent hardware and software advancements, however, have turned what was once a mobile liability into a strength. 

Digital identity verification solutions are specialized application of image and data analytics, artificial intelligence, machine learning, and expert review designed to ensure government-issued IDs presented for identity verification are authentic and presented by the individual on the ID. This is particularly important for FIs because they typically lack trained document examiners on staff.

Download this report from Celent, and explore the landscape of various digital identity verification solutions on the market today. Learn more about how Mobile Verify® stacks up against the competition here

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