‹ Back to innovator directory Marco Ridder Director, Global Operations Marco discusses the role of agents and their importance in the identity verification workflow. Innovator Content Video The role of agents in the identity verification workflow Q&A Innovator Q&A: Role of document experts providing additional assurance Other Identity Innovators you may be interested in View all Adam Bacia Vice President of Product Marketing Mitek Andy Ding Principal Product Manager Upgrade David Gordon Chief Product Owner - Digital Banking Nationwide Andrea Spellucci Senior Product Owner Sales Transformation Lloyds Banking Group