‹ Back to innovator directory Marco Ridder Director, Global Operations Marco discusses the role of agents and their importance in the identity verification workflow. Innovator Content Video The role of agents in the identity verification workflow Q&A Innovator Q&A: Role of document experts providing additional assurance Other Identity Innovators you may be interested in View all Mike Wilkins Senior Director, Trust & Safety Turo Angeli Jain Director of Product Management YouTube Kerry Cantley VP, Digital Banking Strategy Mitek Jennifer Pitt Senior Analyst - Fraud & Cybersecurity Javelin Strategy & Research