‹ Back to innovator directory Marco Ridder Director, Global Operations Marco discusses the role of agents and their importance in the identity verification workflow. Innovator Content Video The role of agents in the identity verification workflow Q&A Innovator Q&A: Role of document experts providing additional assurance Other Identity Innovators you may be interested in View all David Gordon Chief Product Owner - Digital Banking Nationwide Frank McKenna Chief Fraud Strategist Point Predictive Ido Lustig Founder and CEO Bizi Tyson Goings Head of FinTech Strategy Verizon