‹ Back to innovator directory Marco Ridder Director, Global Operations Marco discusses the role of agents and their importance in the identity verification workflow. Innovator Content Video The role of agents in the identity verification workflow Q&A Innovator Q&A: Role of document experts providing additional assurance Other Identity Innovators you may be interested in View all Andrea Spellucci Senior Product Owner Sales Transformation Lloyds Banking Group Raymond Wilson MLRO & Head of AML GIMO Tristan Prince Fraud & Financial Crime Product Director Experian Holly Pingatore SVP & Director of Deposit Operations South State Bank