Human trust for AI driven banking
Verify the person behind the account and support human authorization for agent actions.
AI agents can help customers navigate services, prepare requests, and initiate actions on their behalf. In order to trust these agents, banks need confidence that the agent is linked to the person behind the account and has delegated authority for any sensitive actions it performs. Mitek can help establish and re-confirm a customer’s identity, and provides defenses against manipulated documents, deepfakes, and injected content that may signal malicious actions.