Mitek expands auto-capture user experience across all digital channels with the addition of desktop

Mitek’s MiSnap(™) intuitively guides end-users to capture a quality image every time for fast and accurate identity verification across native apps, mobile web and now desktop browsers 

SAN DIEGO, Calif., London, Barcelona — April 9, 2019— Mitek (NASDAQ: MITK,, a global leader in mobile capture and digital identity verification software solutions, today announced it has upgraded its desktop browser experience to support auto-capture so customers can rapidly verify the identity of applicants across all digital channels: desktop browsers, mobile web and native applications.

According to Javelin Research, today only one third of users (34 percent) still complete the entire account opening process on their desktop. Mitek’s webcam auto-capture for desktop browsers is the latest in the series of solution developments dedicated to delivering a consistent user experience across all channels.  Powered by Mitek’s MiSnap™, the industry leading document capture experience, end-users have an intuitive and guided interface to automatically capture a high-quality image of their identity document, on the first attempt. In addition, MiSnap’s real-time image analytics also ensures that the quality of the image submitted is optimal for rapid and accurate authentication. This streamlines the process, so users don’t have to abandon the channel of their choice to open an account or get approved for a credit card, mortgage or loan.

“Today consumers expect to be able to do business across any platform or channel they choose,” said Sanjay Gupta, vice president and head of product at Mitek. “By bringing Mitek’s superior document auto-capture experience to desktops, we’re ensuring users get the same seamless and easy-to-use experience regardless of the device they are

using.  Our technology also improves image acceptance rates for authentication and onboarding. In fact, we’ve seen that images taken with MiSnap yield a 35 percent higher image acceptance rate compared to manual captures. This not only eliminates user frustration when an image is declined due to poor quality, but also improves the overall identity verification experience.”

Using state-of-the-art image capture technology, MiSnap delivers a superior auto-capture experience for desktop and across mobile devices through:

●      Guided commands:  Real-time commands such as where to place a document in relation to the camera or detection of glare on the ID document are some of the conditions evaluated in order to help the user capture an optimal image, which improves image acceptance rates and reduces capture retries.

●      Advanced image analysis: Once MiSnap has achieved an optimal capture of the ID document, the software then further analyzes the image and makes the necessary adjustments in order to process all images consistently and accurately.

●      Modern architecture: Because MiSnap uses WebAssembly, it can perform at native speeds and is easy to integrate into customers’ web-based apps and requires minimal footprint.


To see Mitek’s MiSnap technology in action, visit:


Mitek will be showcasing this technology at LendIt Fintech USA April 8-9 in San Francisco at Booth #1317.


About Mitek

Mitek (NASDAQ: MITK) is a global leader in mobile capture and digital identity verification solutions built on the latest advancements in AI and machine learning. Mitek’s identity verification solutions enable an enterprise to verify a user’s identity during a digital transaction, which assists financial institutions, payments companies and other businesses operating in highly regulated markets in mitigating financial risk and meeting regulatory requirements while increasing revenue from digital channels. Mitek also reduces the friction in the users’ experience with advanced data prefill and automation of the onboarding process. Mitek’s innovative solutions are embedded into the apps of more than 6,100 organizations and used by more than 80 million consumers for mobile check deposit, new account opening and more. Learn more at


Mitek Contact

Cindy White

Vice President of Global Marketing


Katie Halloran

LEWIS for Mitek