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Rich Corriss

Director of Customer Success for North America

Prior to Lightico, Rich spent the last 13 years in the SaaS space - in a variety of roles associated with digital customer engagement solutions (including chat / messaging and marketing integration platforms) - with a heavy focus on the financial services sector.  His focus has been enabling clients to help their customers adopt/shift to digital engagement channels, and then optimize those solutions operationally.
Before moving into the SaaS space, Rich spent 19 years working for firms such as Citibank, First Chicago, and finally as a vice president with JP Morgan Chase responsible for business administration and information technology projects.