‹ Back to innovator directory Marco Ridder Director, Global Operations Marco discusses the role of agents and their importance in the identity verification workflow. Innovator Content Video The role of agents in the identity verification workflow Q&A Innovator Q&A: Role of document experts providing additional assurance Other Identity Innovators you may be interested in View all Gillian Channer Vice President of Product Management Mitek Frank McKenna Chief Fraud Strategist Point Predictive Amy Walraven President, CSO, and Founder Turnkey Risk Solutions Gerald van Veldhuijsen Lead Product Owner Digital Identity and Onboarding ABN AMRO Bank