‹ Back to innovator directory Marco Ridder Director, Global Operations Marco discusses the role of agents and their importance in the identity verification workflow. Innovator Content Video The role of agents in the identity verification workflow Q&A Innovator Q&A: Role of document experts providing additional assurance Other Identity Innovators you may be interested in View all Eddie Ponce Chief Compliance Officer ZenSports Holly Pingatore SVP & Director of Deposit Operations South State Bank Kathleen Peters SVP, Head of Fraud and Identity Business Experian Stacey Oden Director, Product Management Agilysys