2018 Mobile Deposit benchmark report
Download the 2018 Mobile Deposit Benchmark Report conducted by fintech and digital commerce research firm Futurion. The report looks at how 20 U.S. retail financial institutions (FIs) ranked based on the quality of customer experience in app design and customer-friendly policies. It serves as a field guide for moving even more customers from branch to mobile deposits.
2018 Digital identity: Consumer confidence report
While social networks and digital commerce platforms connect strangers from around the world, security and trust of online information and identities have become a central issue in society, business and politics. From high-profile data breaches like Equifax and Target, to Facebook’s Cambridge Analytica data privacy scandal, organizations are increasingly scrutinized for their ability to verify their users’ identity and protect their information.
On-Demand webinar: customer experience and risk management
Watch this recorded web seminar featuring Mitek and One World Identity OWI and learn how to tackle the essentials for identity verification, including the importance of balancing customer experience and risk management. Fill out the form below to watch the on-demand recording.
On-demand webinar: secure, cost-effective compliance
It’s no secret that regulations like PSD2, GDPR, and 5AMLD have expanded the frequency and scope of the due diligence checks that payments providers and financial institutions must conduct. As regulatory demands for these checks increase, the corresponding cost of compliance climbs even higher.
These regulatory drivers, combined with customer expectations for fast and easy payments creates an unprecedented need for technologies, like digital identity verification to cut the cost of compliance and reduce fraud rates without compromising the needs of digital consumers.
Case study: Nocks uses Mitek Mobile Verify® to speed up customer onboarding by 98%
“Having a fully compliant sign-up process makes our platform safer as it helps protect both our users and our business from potentially fraudulent transactions.”
--Roel Boers, CEO & Co-Founder, Nocks
Consumer finance firm onboards thousands of new customers with Mobile Verify
Almost half of all Americans have never accessed their credit report. This consumer finance startup set out to change that number, with the help of Mitek’s streamlined ID verification software. Mobile Verify® provided an easy and efficient solution that could be integrated into its existing platform.
American Banker: modernizing the customer Onboarding experience
Instead of prioritizing improvements to back-office operations this year, financial institutions should switch their focus to digitizing the onboarding process.
By enhancing the digital experience of the front office through verification of the consumer’s identity, this enables them to electronically open accounts and apply for products and services within seconds.
On-demand webinar: from the high street to cryptocurrency
Identity verification solutions for digital customer acquisition
The cryptocurrency identity crisis: an industry scorecard for digital ID verification for KYC and AML
68% of crypto exchanges and wallets fail to conduct proper identity checks meaning that criminals and Politically Exposed Persons can trade freely.
These challenges have combined to lead governments and regulators to consider introducing a framework to limit some of the volatility, reduce fraud and losses stemming from poor practice and ensure that there is a degree of accountability and compliance with action taken to minimise criminal activity, including tax evasion, money laundering, circumventing of sanctions, and funding of terrorism and criminal activities.
On-demand webinar: building trust in digital economies with face biometrics
Watch this on-demand webinar and learn about the technological advancements that have enabled face biometrics to have an important stake in the identity world.
• Advancements in face recognition, which enabled real use cases
• Face biometrics in the identity proofing world
• Future of this technology – opportunities and implications
Mobile Deposit Restrictive Endorsement
With customers increasingly turning to mobile deposits as a primary means of depositing paper checks, they expect their financial provider to deliver an experience that is fast, error-free, and easy to use. At the same time, 6,100 financial institutions have to come to rely on Mitek to provide a Mobile Depsoit solution that utilizes up-to-date technology, helps to prevent fraudulent deposits, and provides near-real-time processing capabilities.
On-demand webinar: digital identity verification in travel
Hosted by Tnooz, hear from this panel of experts including Mitek, on the travel industry's mobile digital transformation. Learn how digital identity verification builds trust between travel brands and their customers, how to meet customers' demands for instant and secure transaction and payment processes, and use cases to help your implementation roadmap.
Identity verification key to new digital travel services
The travel industry's digital transformation is increasingly about mobile as more and more travelers search, shop, and book their travel using their smartphone. Mobile is convenient for customers who expect their travel providers to offer seamless and secure transactions.
Digitized Identity Verification - The Future of ID & KYC
Financial institutions from all over the world are facing increasingly strict regulations regarding the verification and authentication of their customers’ identity. Furthermore, with the increasing amount of data breaches, status-quo identity verification processes have not only been compromised but have also made complying with current regulations harder. This ever-changing environment has forced a tipping point for organizations to regard the adoption of new technologies for identity verification as a must-have rather than a nice-to-have.
2017 digital lending fraud report
The explosive adoption of the digital channel is changing the nature of lending. Consumers are coming to expect the kind of convenience and speed that a digital experience can deliver, and lenders are increasingly looking to oblige. Although many of the consumer benefits of digital lending are clear, certain complications related to fraud arise when lending goes digital. This is a function of the degree of separation and anonymity in the digital lending process.
On-demand webinar: 2017 digital lending fraud report
The explosive adoption of the digital channels is changing the nature of lending. Consumers are coming to expect the kind of convenience and speed that a digital experience can deliver and lenders are increasingly looking to oblige. While many of the benefits to consumers of digital lending are clear, there are some complications related to the rising of faceless-fraud when lending goes digital.
Q&A: digitized identity verification and the future of ID & KYC
Use this Q&A as a handy guide to assess and satisfy consumers’ demands for speed and ease of use and to gain a competitive edge, remain compliant, and offer a frictionless and user experience.
Find more answers to your questions – revisit Digitized Identity Verification: The Future of ID & KYC, now available on demand.
Insights to the mobile deposit customer experience
The second annual Mobile Deposit Benchmark Report revealed a rapid acceleration in consumer adoption over the past 12 months due to significantly improved user experiences, but that there are still areas for improvement if financial institutions wish to fully leverage the potential of mobile deposit as an introductory product for mobile banking.
On-demand webinar: 2017 Mobile Deposit® benchmark report
The second annual Mobile Deposit Benchmark Report revealed a rapid acceleration in consumer adoption over the past 12 months due to significantly improved user experiences, but that there are still areas for improvement if FIs wish to fully leverage the potential of mobile deposit as an introductory product for mobile banking.
2017 Mobile Deposit benchmark report: consumer behavioral and attitudinal research
A great mobile deposit user experience is integral to a bank’s digital transformation strategy and one of the most powerful tools available for helping drive more customers to do their banking through lower-cost mobile banking channel.
Whitepaper: Aite digital identity verification, convenient and compliant
Digital identity verification: convenient and compliant, commissioned by Mitek and produced by Aite Group, describes the many benefits of using automated processes to verify identities for digital account opening, loans, and payments.
Key takeaways from the paper include the following: