San Diego
Position Type: 
Full Time
People Operations

What You’ll Do (Role Description)

Reporting directly to the CEO, the VP, Global People Operations will partner with he and the executive leadership team, board of directors as well as functional and geographic leaders to develop and execute people operations strategies, policies and programs to achieve the growth and people-related goals in coordination with the company’s overall short- and long-term business and People Operations plans. He/she will partner with the CEO and support the leadership team in all People Operations matters including assisting in developing an organization that quickly adapts to the changing business environment. The VP, Global People Operations will design and implement business-related initiatives involving organizational design, compensation, recruitment, leadership development, talent management, cost management, employee relations and labor relations. 

This person will oversee all People Operations matters globally and manages the global People Operations team. This person will report directly to the CEO & Chairman of Mitek, based in San Diego, California. 


  • Accountable for defining, developing and implementing strategic people operations initiatives in support of the business plans
  • Directs development activities to ensure compliance with all local legal regulations and the company’s long- and short-term objectives
  • Identifies and implements cost-effective, time-sensitive talent acquisition strategies to recruit qualified candidates and build a talent pipeline for all open positions
  • Ensures people operations policies and practices are consistent with the company’s purpose statements and core values
  • Partners with the leadership team to implement effective communication strategies, rewards programs and effective employee relations plans
  • Partners with the General Counsel to address associate-related legal issues
  • Directs the design and implementation of development programs globally
  • Continuously reviews strengths and weaknesses of management to identify specific skills required to continue in a leadership capacity
  • Maintains awareness and knowledge of key human resources issues, laws and methods while coaching and training managers and staff in key areas
  • Ensure that Mitek’s global HRIS system is maintained and effectively used within the organization
  • Provides management & the board with key people operations metrics to assist them in effectively managing the organization

Who You Are (Soft Skills, Attributes)

  • “Roll-up-your-sleeves” mentality
  • Self-starter and entrepreneurial mindset
  • Thrives in a fast-paced start-up team-focused culture and adapts to a changing environment
  • Data-driven, strategic mindset
  • Logical and creative problem-solving
  • Excellent interpersonal and relationship management skills
  • Planning, organization, and facilitation skills
  • Ability to manage and influence others (both within and outside your own direct work-group)
  • Ability to summarize complex issues simply and effectively

What You Need (Skills/Experience/Abilities)

  • Bachelor’s in Human Resources, Business or related field required – Master’s preferred
  • Broad HR generalist background
  • Experience working across multiple countries is desired – EMEA experience is preferred
  • Experience working in the software industry and/or high-tech is greatly preferred 
  • 15+ years’ experience in human resources, within progressively senior roles is required
  • Willingness to travel up 10%

About Mitek

"Accelerating the digital transformation of business through intelligent mobile capture."

Mitek (NASDAQ: MITK) is an innovator in Artificial Intelligence and Machine Learning that simplify everyday tasks.

We are a global leader in mobile capture and digital identity verification software solutions. Mitek’s ID verification allows an enterprise to verify a user’s identity during a mobile transaction, enabling financial institutions, payments companies and other businesses operating in highly regulated markets to transact business safely while increasing revenue from the mobile channel. Mitek also reduces the friction in the mobile users’ experience with advanced data prefill. These innovative mobile solutions are embedded into the apps of more than 6,100 organizations and used by tens of millions of consumers for mobile check deposit, new account opening, insurance quoting, and more. 

We have a track record of breakthrough achievements that have helped to transform mobile banking and the identity authentication markets. As a result, we have grown globally with offices in the UK, the Netherlands and Spain.  

We’re looking for team members that live our core values of Delivering, Learning and Caring.

Apply Now