Location: 
Barcelona, Spain
Position Type: 
Full Time
Team: 
Engineering

What You’ll Do (Role Description)

You will be an integral member of the Mitek’s Barcelona team, responsible for Tier-3 support for customers using our mobile capture/identity verification products.

Responsibilities

  • Working to resolve product incidents of this level of scope and/or difficulty, coordinating with our helpdesk for follow-up on these incidents
  • Working with the Release Manager for implementation of solutions with the client, generating internal and user technical documentation for future use. 
  • You will work with our helpdesk team to answer questions related to the integration of Icar Vision's products with Mitek

Who You Are (Soft Skills, Attributes)

  • Problem-solving: motivated to solve bugs and maintain software!
  • Possess a strong attention-to-detail
  • Good communicator: Interpersonal, written, and oral communication skills
  • Hands-on and work well within a multi-skilled team of algorithm, software and product engineers

What You Need (Skills/Experience/Abilities)

  • Bachelor's degree in computer science, computer engineering, telecommunications or related field
  • 2-3+ years' experience programming in C++ (Visual Studio)
  • Experience using Git
  • Basic knowledge programming in Android/iOS
  • Basic knowledge programming in JavaScript
  • Fluent in English and Spanish

Nice-to-Haves

  • Previous experience in a similar job capacity
  • Ability to speak Portuguese 

About Mitek

"Accelerating the digital transformation of business through intelligent mobile capture."

Mitek (NASDAQ: MITK) is an innovator in Artificial Intelligence and Machine Learning that simplify everyday tasks.

We are a global leader in mobile capture and digital identity verification software solutions. Mitek’s ID verification allows an enterprise to verify a user’s identity during a mobile transaction, enabling financial institutions, payments companies and other businesses operating in highly regulated markets to transact business safely while increasing revenue from the mobile channel. Mitek also reduces the friction in the mobile users’ experience with advanced data prefill. These innovative mobile solutions are embedded into the apps of more than 5,900 organizations and used by tens of millions of consumers for mobile check deposit, new account opening, insurance quoting, and more. 

We have a track record of breakthrough achievements that have helped to transform mobile banking and the identity authentication markets. As a result, we have grown globally with offices in the UK, Spain and the Netherlands.  

We’re looking for team members that live our core values of Delivering, Learning and Caring.

Apply Now