Sr Product Manager

Location
Amsterdam
Position Type
Full Time
Team
Software development

We’re Mitek, the global leader in identity verification and mobile banking SaaS solutions. Our Mobile Verify and Mobile Deposit products are embedded into the apps of over 7,500 companies and used by over 80 million consumers worldwide to transform common in-person tasks into secure, convenient digital remote transactions.

As Sr Product Manager, you will be an integral member of Mitek’s global product management organization, responsible for managing the product backlog, defining requirements and driving the product roadmap in a dynamic and fast-paced environment. This role requires relentless focus on delivering high-quality and scalable features with an attention to detail supporting critical go-to-market capabilities.  This role is based in Amsterdam and reports to product leadership in San Diego (HQ). 

What You’ll Do (Essential Responsibilities)

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • Own and define a portfolio of initiatives on the Identity Verification product roadmap and proactively drive organizational alignment 
  • Combine internal and external customer feedback with development team feasibility and sizing – this role owns making sure the details of each release are delivering the right features at the right time 
  • Develop and maintain features and user stories with clear product acceptance criteria in a prioritized product backlog while focusing on user experience and scalability 
  • Own, evangelize and communicate the product goals and roadmap – you are a member of the team responsible for creating organizational alignment with product development 
  • Partner with technical leadership, architects, and other Mitek product owners to achieve business results 
  • Serve as product owner on development scrum team 
  • Be present in all scrum ceremonies as well as available to scrum team for continuous feedback on iterations and to inspect the product development work for acceptance 
  • Ensure product releases are validated in the market and the right data is collected and synthesized for continued ability to make the right decisions 
  • Periodic travel (up to 10%) to other Mitek offices in Europe 

Who You Are (Soft Skills, Attributes)

  • Self-starter, relentlessly organized, has experience with managing a product backlog and making tough calls with respect to priority, release and/or roadmap decisions 
  • Great communicator - experience communicating to key stakeholders and influencing/leading members from a wide range of internal groups 
  • Fluent in spoken and written English and Dutch 
  • Able to summarize complex issues simply and effectively 
  • Passionate about combining bleeding edge technology with best practices in agile and lean – can make the right things happen quickly and with clear plans for delivery 
  • Excellent planner, with solid organization and facilitation skills 
  • An analytical thinker capable of creative and innovative approaches to solving problems 
  • Demonstrated ability to work with ambiguous requirements, adapt, and learn 
  • Positive and people-oriented, accompanied with an energetic attitude and excellent interpersonal and relationship management skills 

What You Need (Education/Licenses/Certifications, Experience, Knowledge, Technical Skills and Abilities)

  • B.A. or B.S. degree in Computer Science or related field, or equivalent experience 
  • 5-8 years of experience driving product decisions in a software product organization, within a career of overall related software technology experience 
  • Demonstrated experience working with Scrum teams in an Agile environment 
  • Experience communicating and collaborating with technical and non-technical stakeholders 
  • Proven time management and prioritization skills with articulation of best practice techniques 
  • Experience with defining and managing customer facing APIs. 
  • Experience working with UI designers 
  • Experience with Aha, Jira, Confluence or other SDLC tools 

What Would be Nice (Preferred Skills & Experience)

  • Experience with B2B enterprise product platforms 
  • Familiarity with GDPR and experience working with PII (Personally Identifiable Information), paired with an understanding of the significance of handling PII 
  • Scrum Product Owner (CSPO) certification preferred; (or willingness to obtain) 
  • Experience with pragmatic or other product management frameworks 
I'm interested