Location: 
San Diego, CA
Position Type: 
Full Time

"Accelerating the digital transformation of business through intelligent mobile capture."

Mitek (NASDAQ: MITK) - a leading Cloud-business innovator in Artificial Intelligence and Machine Learning that simplify everyday tasks - is seeking qualified candidates for a Data Analyst role based in San Diego, CA. 

Mitek is a global cloud-technology leader in mobile capture and identity verification software solutions. Mitek’s identity verification allows an enterprise to verify a user’s identity during a mobile transaction, enabling financial institutions, payments companies and other businesses operating in highly regulated markets to transact business safely while increasing revenue from the mobile channel. Mitek also reduces the friction in the mobile users’ experience with advanced data prefill. These innovative mobile solutions are embedded into the apps of more than 5,600 organizations and used by tens of millions of consumers for mobile check deposit, new account opening, insurance quoting, and more.

We have a track record of breakthrough achievements that have helped transform mobile banking and the identity verification markets. As a result, we are a NASDAQ-listed company and have grown globally at 30% annually for 5+ years, with headquarters in San Diego, CA and offices in the UK and the Netherlands.  

This is a very dynamic and fast-paced work environment.  A high degree of leadership and commitment are essential. We’re looking for team members that live our core values of Delivering, Learning and Caring.

 

 

What You’ll Do (Role Description)

  • Collaboration with internal/external teams to develop robust solutions
  • Accurately scope out and communicate the project implementation efforts to the customer
  • Serve as the main technical point of contact throughout the customer onboarding process
  • Educate customers on Mitek product offerings, integration techniques, and best practices
  • Work closely with the teams of clients/partners to understand their development environment
  • Support and assist customer with end-to-end troubleshooting when issues arise
  • Capture and provide valuable customer feedback for product improvements
  • Remain highly organized in a fast-paced dynamic environment

 

 

Who You Are (Soft Skills, Attributes)

  • Self-starter and entrepreneurial mindset
  • Thrives in a fast-paced start-up team-focused culture and adapts to a changing environment
  • Data-driven, strategic mindset
  • Logical and creative problem-solving
  • Excellent interpersonal and relationship management skills
  • Planning, organization, and facilitation skills
  • Ability to manage and influence others (both within and outside your own direct work-group)
  • Ability to summarize complex issues simply and effectively

 

What Would be Nice (Preferred Skills/Experience)

  • At least 5 years of relevant experience in software development, professional services, or enterprise architecture
  • Knowledge in web-based systems architecture, service-based architecture, enterprise application architecture
  • Working knowledge of web service technologies (Web APIs, REST, SOAP, WCF, JSON, XML)
  • Familiarity with industry standard tools used for development and debugging (Postman, Fiddler).
  • Knowledge of mobile landscape and trends desired
  • Proven customer facing experience and solutions based consulting
  • Experience and knowledge of effective project methodologies and practices
  • Proven project management skills
  • Problem Solving
    • Identify and elevate performance issues through the appropriate channels
    • Take initiative to resolve problems with high quality
    • Strong Communicator:
      • Strong interpersonal, written, and oral communication skills
      • Able to effectively support and motivate a team virtually

 

Education

  • Bachelor’s Degree in Computer Science, MIS, BSEE, or equivalent experience

Apply today by emailing your resume and cover letter to jobs@miteksystems.com with the job title in the subject line.