Senior Solutions Architect (Spain remote)

Position Type
Full Time
Sales & professional services

Mitek is a NASDAQ-listed global leader in mobile capture and digital identity verification solutions built on the latest advancements in AI and machine learning. Our Mobile Verify and Mobile Deposit products power and protect millions of identity evaluations and mobile deposits every day, around the world.

As a Senior Solutions Architect, you will play a key role in the post-sales/implementation phase of our products with our customers.

You will work directly with the customer, with both leadership and technical personnel, in order to successfully embed our mobile capture technologies into existing platforms and applications for identity verification of their customers making use of their products.  

What will you do?

  • Collaboration with internal/external teams to develop robust solutions
  • Accurately scope out and communicate the project implementation efforts to the customer
  • Serve as the main technical point of contact throughout the customer onboarding process
  • Educate customers on Mitek product offerings, integration techniques, and best practices
  • Work closely with the teams of clients/partners to understand their development environment
  • Support and assist customer with end-to-end troubleshooting when issues arise 
  • Capture and provide valuable customer feedback for product improvements
  • Remain highly organized in a fast-paced dynamic environment 

What do you need? (to be successful in this role)

  • Bachelor’s Degree in Computer Science, MIS, BSEE, or equivalent experience
  • At least 5 years of relevant experience in software development, professional services, or enterprise architecture with heavy focus and background in mobile app development.
  • Knowledge in web-based systems architecture, service-based architecture, enterprise application architecture.
  • Working knowledge of web service technologies (Web APIs, REST, SOAP, WCF, JSON, XML).
  • Previous mobile app development experience (Android or iOS).
  • Familiarity with industry standard tools used for development and debugging: Web Proxy - Postman, Fiddler; Mobile App - Android Studio, XCode, or other IDEs.
  • Proven customer facing experience and solutions based consulting.
  • Experience and knowledge of effective project methodologies and practices and proven project management skills.
  • Problem-solving skills: identify and elevate performance issues through the appropriate channels, taking initiative to resolve them with high quality
  • Strong communicator: interpersonal, written, and oral communication skills, able to effectively support and motivate a team virtually 
  • English fluent, both written and spoken.

Who you are? (soft skills)

  • Self-starter and entrepreneurial mindset.
  • Thrives in a fast-paced start-up team-focused culture and adapts to a changing environment.
  • Data-driven, strategic mindset.
  • Logical and creative problem-solving.
  • Excellent interpersonal and relationship management skills.
  • Planning, organization, and facilitation skills.
  • Ability to manage and influence others.
  • Ability to summarize complex issues simply and effectively. 

What we offer you?

  • Flexible hours and possibility to work full remote (in Spain) or from our Barcelona office.
  • Be able to say your word and drive your innovation using the latest technologies.
  • Live in a highly diverse, inclusive an Agile native ecosystem.
  • Training and development opportunities in a fast-growing industry.
  • Highly competitive salary + bonus, perks and benefits.
  • Have fun and enjoy great moments doing what you like most of your job.
I'm interested