Sales Engineer

Location
San Diego
Position Type
Full Time
Team
Professional services

Have you ever deposited a check using your bank's mobile app, or been prompted to verify your ID with a picture when ordering grocery delivery or reserving a vacation rental? Ever wonder who built the tech behind those features? We did, right here in San Diego!

We’re Mitek, and we're the worldwide industry leader for mobile deposit and identity verification software solutions. Our Mobile Deposit® and Mobile Verify® products, built on our proprietary MiSnap™ mobile-capture SDK, are embedded into the apps of more than 6,500 organizations globally.

Interested yet? Submit your resume and come work with us!

As a member of our Sales Engineering team, you’ll be responsible for partnering up with the Sales Team to win deals and acquire new customers.  Along this exciting journey you’ll be involved early in the process, forming relationships with key stakeholders and decision makers to understand their motivations for Identify Verification and pain points in their current process.  Educating, positioning, and creative solution selling on how Mitek will solve their pain will be your task at hand.  As you conclude the evaluation and secure the technical win, you’ll work with others in the Go-To-Market Team to prepare the customer for customer onboarding.

Who you are

  • Self-starter with an entrepreneurial, strategic open mindset
  • Thrives in a fast-paced team-focused culture and adapts to a changing environment
  • Remains highly organized in a fast-paced dynamic environment
  • Logical and creative in problem-solving
  • Decisive mindset with ability to thoroughly analyze a customer's portfolio and business use case and decide if they will be successful with our product, and a right fit for our partnership.
  • Excellent interpersonal and relationship management skills
  • Excellent project management skills – demonstrated planning, organization, and facilitation, paired with a strong attention to detail and schedule awareness; skilled at prioritization and multi-tasking
  • Strong communicator, in written, oral, and in-person formats, with the ability to share and communicate ideas to people at various levels within customer organizations in a clear and concise manner
  • Able to write in explanatory and procedural styles for multiple audiences
  • Ability to manage and influence others (both within and outside your own direct work-group)
  • Ability to summarize complex issues simply and effectively
  • Model Mitek’s values of Delivering, Learning and Caring.

What you need

  • At least 5+ years of relevant experience in similar role, solutions engineer, or technical consultant
  • Excellent customer presentation skills, able to adapt to executive, business and technical audiences
  • Ability to work as a team player and work well with others
  • Familiar with SaaS, web-based and enterprise application architectures, including infosec issues
  • Knowledge of client-server, server-server architecture, communication protocols, and security experience
  • Strong knowledge of web service technologies (REST/JSON)
  • Bachelor’s Degree in a related field
  • Ability to travel approximately 30% of time across your assigned region within North America.

What would be nice

  • Experience with technical selling in the financial services domain.
  • Experience with the domain of risk and fraud management.
  • Prior experience developing/managing native or mobile web applications (Android/iOS)
  • Working knowledge of scripting languages (Python, Javascript, etc.)
  • Knowledge of mobile landscape and/or Identity/Fraud/Risk industry 
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