San Diego
Position Type: 
Full Time

What You’ll Do (Role Description)

As Director of Software Quality, you will be responsible for planning, driving and assuring the overall quality of Mitek Solutions prior to release. While a strategic role, your specific focus is the end-to-end software validation activities to assess the product from the customer perspective. The functional scope will cover user interface, API response/output, performance, accuracy, geographic coverage, and most importantly, forgery detection rates for the Mitek Mobile Verify product.  

The successful candidate will have a strong technical background and experience with mobile applications, SaaS solutions, software test automation and application test and QA processes. The candidate will have strong communication skills, proven successful leadership experience in a highly cross-functional and collaborative environment, and a driving passion to deliver customer value.  


  • Plan, maintain, assess and implement ‘best practice’ QA process and methodology
  • Manage a customer/field feedback loop, leading to a continuous product improvement model
  • Establish a baseline and growing data set with labels for accuracy and regression testing
  • Establish an end-to-end automated infrastructure to support continuous integration and test
  • Staffing, retaining and leading a strong team of QA engineers and Analysts
  • Building a culture of learning and continuous improvement for the team
  • Hands-on participation as a senior software QA Engineer on selected projects

Who You Are (Soft Skills, Attributes)

  • Self-starter and entrepreneurial mindset
  • Thrives in a fast-paced start-up team-focused culture and adapts to a changing environment
  • Data-driven, strategic mindset
  • Logical and creative problem-solving
  • Excellent interpersonal and relationship management skills
  • Planning, organization, and facilitation skills
  • Ability to manage and influence others (both within and outside your own direct work-group)
  • Ability to summarize complex issues simply and effectively
  • Strong communicator - interpersonal, written and oral communication skills
  • Hands-on

What You Need (Skills/Experience/Abilities)

  • Exposure or background in machine learning and AI
  • Experience with global security and identity documents 
  • Relevant experience in operating a B2B web platform
  • Knowledge of scripting languages such as Bash, PowerShell, Python, Ruby
  • Experience with data reporting analytics tools such as Tableau and Kibana

About Mitek

"Accelerating the digital transformation of business through intelligent mobile capture."

Mitek (NASDAQ: MITK) is an innovator in Artificial Intelligence and Machine Learning that simplify everyday tasks.

We are a global leader in mobile capture and digital identity verification software solutions. Mitek’s ID verification allows an enterprise to verify a user’s identity during a mobile transaction, enabling financial institutions, payments companies and other businesses operating in highly regulated markets to transact business safely while increasing revenue from the mobile channel. Mitek also reduces the friction in the mobile users’ experience with advanced data prefill. These innovative mobile solutions are embedded into the apps of more than 6,100 organizations and used by tens of millions of consumers for mobile check deposit, new account opening, insurance quoting, and more. 

We have a track record of breakthrough achievements that have helped to transform mobile banking and the identity authentication markets. As a result, we have grown globally with offices in the UK, the Netherlands and Spain.  

We’re looking for team members that live our core values of Delivering, Learning and Caring.

Apply Now