Associate Agent (Doc. Reviewer) - 20-30h/week

Location
Amsterdam
Position Type
Contract
Team
40 - Agent Assist Operations

Mitek (NASDAQ: MITK) is a global leader in digital identity and digital fraud prevention. Our global platform and advanced identity verification technologies bridge the gap between the physical and digital world, providing our customers with new levels of control over their consumers’ experiences and making digital access faster and more secure than ever. Our solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning. Learn more at www.miteksystems.com.

Are you looking for a job in a High Tech global company where you can work independently, but also likes to work in a team? Have you got a high sense attention to detail and accuracy? Then we are looking for you!

Our Agent Assist team is an important and vital step in the identity verification process for our global customers.  Through your work Mitek provides banks, financial institutions, marketplace businesses, and other customers, the additional peace of mind in fighting fraud and ensuring end customers are safe and secure when using their systems.   

What You’ll Do (Essential Responsibilities)

  • Perform 1st line identity check on authenticity features.
  • Confirm whether identity documents are administratively and legally accurate.
  • Enter, compare and adjust data from individual ID documents into the control fields. E.g. names, doc number, date of birth. (all personal info on a ID doc).

What You Need

  • Minimum VMBO work and knowledge level.
  • Fluency in Dutch and/or English, both spoken and written communication.
  • Willingness to work a flexible schedule of approximately 20 - 30 hours per week (during daytime and weekends).
  • Flexible Working Shifts: (e.g.: 10 am to 6 pm, 11 am to 7pm, 2pm to 10pm or 6pm to 00 pm)

Who You Are (Soft Skills/Attributes)

  • Excellent social and communication skills.
  • Ability to work independently and accurately, with an eye for details.
  • Sense of responsibility.

What Would be Nice (Preferred Skills & Experience)

  • Knowledge of ID documents.
  • Experience with data entry work.

What we offer

  • Dynamic working environment; innovation, cooperation and results are central.
  • A psychologically safe environment, open for your ideas/initiatives.
  • Opportunities to develop yourself.
  • Internationally oriented - worldwide network of customers.
  • Base salary + night shift and weekends allowance.
I'm interested