Agent - Start with temporary contract of 4 months

Position Type
Full Time
40 - Agent Assist Operations

We’re Mitek, a NASDAQ-listed global leader in mobile capture and digital identity verification solutions built on the latest advancements in AI and machine learning. Our Mobile Verify and Mobile Deposit products power and protect millions of identity evaluations and mobile deposits every day, around the world.

Our future of work is about enabling a smarter, faster, and happier workforce regardless of work location. Whether you prefer to work from a Mitek office or a remote location of your choosing, we'll provide you with the digital excellence, supporting systems & tools, and communication transparency that allows you to do your best, most collaborative work.

This position is located onsite in our Barcelona/Cerdanyola del Valles office.

Our Document Review team is important in the preparation of the identity check. A responsible role; thanks to your help we can service our customers. Are you someone who likes to work independently, but also likes to work in a team? And do you have high demands on accuracy? Then we are looking for you!

What You’ll Do (Essential Responsibilities)

  • Checking ID documents for administrative and legal accuracy;
  • 1st line identity check on authenticity features;
  • Digital sorting of files;
  • Entering, comparing and adjusting data in the control fields;
  • Proper processing of the above tasks.

What You Need

  • Education Level Título de Técnico
  • Fluent in Spanish and English, both spoken and written
  • Willingness to work night/weekend shifts
  • Working Shifts 
  • 06:00 am - 02:00 pm
  • 02:00 pm - 10:00 pm
  • 10:00 pm - 06:00 am

Who You Are (Soft Skills/Attributes)

  • Excellent social and communication skills
  • Ability to work independently and accurately, with an eye for details
  • Sense of responsibility 

What Would be Nice (Preferred Skills & Experience)

  • Knowledge of ID documents
  • Experience with data entry work

What we offer

  • Dynamic working environment; innovation, cooperation and results are central
  • We are open for your ideas / initiatives
  • Opportunities to develop yourself
  • Internationally oriented - worldwide network of customers
  • Joint lunch when you work out of the office
  • Competitive salary
I'm interested