A fantastic end user experience is key to fast adoption and fast adoption drives customer acquisition. Our banking customers tell us that their app users love the ability to snap a photo of a document with their smartphones or tablets in order to carry out a transaction - so much so, they see an immediate increase in customer acquisition. Once customers engage using their smartphone cameras, the simplicity, accuracy and security of the apps keep them engaged and retention numbers soar. The increase in customer acquisition and retention rates equate to higher revenue, profitably and ROI on mobile imaging solutions.
Gold Standard in Mobile Imaging
Mitek’s patented and sophisticated IMagePROVE™ technology guarantees a superior user experience every time. Our accuracy rate on first-time users taking photos of documents is extremely high. If the user doesn’t take the picture just right the first time, our mobile IQA engine provides real time feedback to them about why the imaging was not accepted and helps them capture it perfectly the next time.
Based on our IMagePROVE™ technology, Mitek has set the Gold Standard for mobile imaging. We started with Mobile Deposit® — an app that enables customers to deposit checks by simply snapping photos of them. Mobile Deposit is now used by 8 of the top 8 retail banks in US and 315 financial institutions have signed agreements to deploy.
Leading companies across industries will be engaging new customers with convenient and fun mobile apps for paying bills, enrolling in new products or services, getting quotes and much more.
Flexible & Scalable
Mitek solutions work with the iPhone, Android, BlackBerry and tablets. The server-side system is phone-agnostic, meaning the server’s interaction with the device does not know or care what type smartphone or tablet the users has. Our compatibility with existing operating systems allows for quick and easy adaptation to new platforms and ease throughout the implementation process.
Mitek solutions scale to meet needs of the largest B2C organizations and can be deployed on premises or in a Cloud.
Why It Works
Mitek’s unique technologies and patents are targeted directly at mobile capture, image recognition and image quality analytics which provide industrial strength processing that simply cannot be achieved with traditional approaches and simple OCR techniques.
Mitek uses its decades of experience to address specific challenges associated with mobile capture and extractive imaging. There are myriad challenges that can come about from finding information within images captured from mobile devices – 3D to 2D perspective distortions, shadows, out-of-focus issues, document warping, folds and skews, all of which have to be recognized, analyzed and processed in order to extract high-quality document images and information from within photos. Technologies range from OCR/ICR through topology, topography, probability, statistics, use of neural networks and all combined with expert systems that allow for building of knowledge bases around various document types and their idiosyncracies.
Mobile Imaging Architecture Overview
- Service Oriented Architecture (SOA)
- .NET infrastructure - Servers Can be hosted by Partner or Mitek
- Scalable web garden/web farm approach
- Interfaces include:
- Mobile Phone libraries
- Talk direct through Web Services
- Back End transaction interfaces for connecting processing servers
- Full Image Quality Analytics in real-time
- Full preprocessing of Image (cropping, de-skewing, de-warping, 3D perspective cleanup)
- Extraction of all fields into name/value pairs, including confidence levels
- Two-factor authentication
- Secure connectivity
- No storage of sensitive data on phones