Point. Shoot. File a Claim.
Property and Casualty Insurers can now offer their customers the ability to file an automobile claim using their smartphones camera to simply snap a photo of their drivers license, insurance card and license plate. This unique approach to filing a claim is an awesome customer engagement tool. It is much simpler and easier for the policyholder than traditional forms and even existing mobile claims apps.
Policyholders will find that using Mobile Photo Claim makes the process of working with your company simpler, easier, and more enjoyable. Policyholders who are happy with the service process are much less likely to look elsewhere for their insurance needs.
Mobile Photo Claims is also facilitates claims processing. The quality and the accuracy of the information captured by taking a photos of these documents increases productivity and lowers the cost of claims administration.
Benefits:
For Carrier:
- Customer engagement and retention tool
- Means of competitive differentiation
- Lowers the cost of claims administration
For Policyholder:
- Offers a superior mobile customer experience
- Makes process of filing a claim easier
- Can be done from anywhere at anytime
Make Process of Filing a Claim Easy
It really is as easy as point and shoot. All the user has to do is take a photo of their drivers license, insurance card and license plate. Mitek’s extractive imaging technology pulls the relevant data from the document and puts it into the appropriate fields in the mobile claims form. No data entry is required by the user. The user then hits send and claim information is submitted.