Mobile Imaging Blog

Consumer Behavior Driving Mobile Image Adoption

Michael Diamond is senior vice president of business development at Mitek


 I was speaking recently with a friend of mine about how Mitek is transforming a dull, time-intensive banking activity (making a trip to the bank to deposit a check) into a fun, efficient activity (taking a picture of the check wherever you are and depositing it).  He mused that this is the “Southwest Airlines Transformation” of the banking industry, and went on to remark that Southwest has trained its customers to line up on their own, board the plane, and select their own seat.  He said if Southwest could figure out how to get their customers to fly the plane themselves, he was sure they’d do it.  He went on to remark on how many of us not only purchase our groceries, but also scan, pay, and bag the groceries ourselves. Recognizes Mitek as One of the “Most Innovative”

innovation_award.jpg Olympians aren’t the only ones winning recognition this summer! If you have been following Mitek news lately, you may have noticed that we’ve experienced a steady stream of industry recognition, from being awarded San Diego’s 2012 Software Company of the Year by the San Diego Business Journal to our most recent accolade - being named a finalist in the first annual awards for the “Most Innovative” company in the payments space.

Serious financial transactions – as a game?

I’ve been reading a lot about the gamification  -- the use of game design techniques, game thinking and game mechanics to enhance non-game contexts.

The past few years have seen a massive boom in mobile gaming across the globe. Mobile start-ups such as Omgpop and Rovio have burst onto the scene and companies like Zynga have transitioned into the mobile market, while console-first companies like EA have released mobile products — all of this signifies a huge expansion in the mobile gaming ecosystem. According to the Parks Associates, the number of consumers who play at least one hour of video games per month stands at 135 million, compared with 56 million in 2008.

"Mitek can and will revolutionize financial services..."


Mitek is extremely well positioned as a leader in mobile imaging and I am proud to have the opportunity to extend and expand on such a strong foundation. Remote deposit capture (depositing a check by snapping a photo of it with either a smartphone or tablet) is just the beginning.  Mitek's platform and tools can enable individuals to reload prepaid cards, pay bills, manage personal finances, manage documents and much more. 

As Mitek's new Chief Technology Officer, I am responsible for driving technological advancement and innovation of our platform, ultimately creating new products and capabilities that will serve both the banked and under-banked industry segments.  I believe Mitek can and will revolutionize financial services for both the banked and under-banked, as the gold standard in mobile imaging.

To read the press release about me joining Mitek: Click Here

Mobile imaging video review...

James DeBello

EnrollFundShop and Pay - "Who Knew"

Yes, consumers can simply snap photos of a document to apply for a new product or service, add funds from a check to DDA account or prepaid card, shop for a better credit card rate, pay a bill and more with their camera-enabled smartphone or tablet.  Our new video shows you how.

Load Prepaid Card - Yes we Can!

Now, the 60 million “underbanked” are not “underphoned." Mitek and its partners have the capability to offer innovative mobile financial solutions for the prepaid market.  See how simple it will be to cash a check and load a prepaid card using our MRDC technology in our prepaid video.

Mobile Users Prefer Apps Over Browsers

Mobile users love their apps and that love affair has outstripped their interest in browsers. That’s according to comScore’s latest mobile subscriber data for November, which found that the percentage of users who use apps has finally surpassed the percent of subscribers who turn to a mobile browser.

ComScore said that 44.9 percent of people used apps in November, compared to 44.4 percent who used a browser. That appears to mark the first time since comScore started noting mobile content usage that app usage has surpassed browser usage.

Global Mobile Payment Market to Hit 1 Billion Users

IE Market Research, a Canadian telecommunications consultant, estimates that global mobile payments transactions will rise to $1.13 trillion in 2014, a compound annual growth rate of 94.8%.

It found that mobile payments continued growing in 2009 with the total number of users increasing to 351.4 million.

Globally, the researchers expect the number of mobile payment users to rise to 1.06 billion in 2014 for a CAGR of 20.5%. On the transaction value side, the gross value of mobile payments transactions was $37.4 billion in 2009.

Mobile Deposit Adoption Grows

The number of institutions that use Mitek Systems' Mobile Deposit solution continues to grow. It seems that customers have gotten a lot more cozy with their mobile devices since Chase made a splash with remote checking -- and it seems competing financial-services companies are now starting to catch up with their own high-tech options.

Mobile Banking Continues to Grow

Research indicates that 32.5 million Americans accessed mobile banking information on their devices at the end of June, representing 13.9% of all mobile users, according to comScore, Inc. The study also revealed that 12.7 million mobile users reported using banking apps, showing a notable increase of 45% from the end of last year.

Generational Differences w/ Technology Usage

Older workers are generally less confident in using technology in the workplace. There is a distinct generational gap in the use of technology in America. Young people are experts at using various types of technology, while their older counterparts often struggle to keep up with each new technological offering.

How We Use Smartphones

This lovely infographic from Tatango was created by using a range of data culled via the Pew Research Centers, Internet and American Life Project. It shows how the smartphones are being used today in USA.

Most choose Android in the US

According to an August survey, 43 percent of all smartphone owners have an Android device. But if you ask only those who got a new smartphone in the past three months what kind of phone they chose, more than half (56%) will tell you they picked an Android device. The preferences of these so-called “recent acquirers” are important as they are often a leading indicator of where the market is going.

Smartphones Everywhere!

The old fake out that you are on the phone with someone is not as rare as you might think. Out of every 13 Americans 1 employs this strategy to put off someone they do not want to talk with face to face, or they simply want to send the signal of lesser respect.

The Pew Internet and American Life Project executed the poll and probed the benefits and drawbacks to owning a cell phone. The convenience of the phone can be both a blessing and a curse, but more often than not it’s a blessing.

The Boom of Mobile Internet

More people in the United States will access the web via mobile devices than via wireline computers by 2015, according to a new study from IDC.

“Forget what we have taken for granted on how consumers use the Internet,” said Karsten Weide, IDC research vice president of media and entertainment, in a statement. “Soon, more users will access the Web using mobile devices than using PCs, and it’s going to make the Internet a very different place.”

The statistic isn’t exactly shocking when you consider the staggering number of smartphones with data plans being sold today.

Smartphone Use Grows

We all know that smartphones are everywhere and becoming even more affordable than anyone ever thought. You might have to pay $50 or more for two-years to get one in your possession, but you do get one. The United States has seen a large increase in smartphone use over the last 3 months among those ages 13 and higher. A report out from ComScore shows that US smartphone use has gone up about 10 full percent points in the last three months ending in July. ComScore is an agency that tracks business analytics and measures statistic of various digital measurements.

40% of All Mobile Phones

Forty percent of mobile consumers over 18 in the U.S. now have smartphones, according to July 2011 data from Nielsen. Android is the most popular operating system, with 40 percent of mobile consumers reporting they have a smartphone with an Android OS.

Business Professionals Prefer...

Business professionals generally prefer the iPhone, according to Intermedia, the world’s largest Microsoft Exchange hosting provider. Intermedia, which manages 320,000 premium hosted Exchange email accounts, reviewed the number of ActiveSync-based smartphones its customers activated. Sixty-one percent choose the iPhone, while only 17 percent prefer the Android.

Smartphone Adoption Continues to Climb

The dominance of so-called "feature phones" is dwindling fast as consumers flip off their flip phones and migrate like lemmings to the world of smartphones -- mightily dominated by Androids and iPhones.

According to research from Pew Internet, more than 40% of U.S. consumers aged 15 and older has a smartphone. More important, digitally minded consumers are establishing real emotional bonds with their devices, making the smartphone much more than just a pocket-sized computer.  Smartphone adoption continues to climb in the U.S. In the past year, the U.S.